1. Agreement to terms
These terms of use set out the rules for using our Website, frictera.com, and tell you about our service. By using our Website or engaging our services, you agree to these terms. If you do not agree, please do not use our Website or services.
2. Who we are
Frictera is a limited company registered in England and Wales. Our registered office is available on request. Our contact email is legal@frictera.com.
3. Use of the Website
You may use the Website for lawful purposes only. You must not use it in any way that breaches applicable local, national or international law, or in any way that is unlawful or fraudulent.
4. Services
Frictera provides operational intelligence and governed automation services. Each engagement is governed by a separate written agreement or statement of work that describes scope, deliverables, fees and responsibilities. Nothing on this Website constitutes a binding offer to provide services.
5. Intellectual property
We are the owner or licensee of all intellectual property rights in the Website and the material published on it. You may print and download extracts from the Website for your own reference, but you must not modify the paper or digital copies you have made.
6. Limitation of liability
Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. Subject to that, our total liability to you arising out of or in connection with the use of the Website or our services shall be limited to the amount paid by you to us in the twelve months preceding the claim.
7. Confidentiality
We treat client information as confidential and will only use it for the purposes of delivering our services. Details are set out in our engagement agreements and privacy notice.
8. Changes to these terms
We may revise these terms from time to time. The most current version will always be posted on this page with an updated date.
9. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with them.
10. Contact
If you have any questions about these terms, please contact us at legal@frictera.com.